Port City Mopeds offers a limited warranty on all of our new scooters. When we sell a moped or scooter, we’re making a commitment that the machine will perform as intended, provide reliable benefit and enjoyment to its owner, and will stand the test of time. Our warranty documents our willingness to see this through

Port City Mopeds Warrants:

  • All parts of the purchased moped, and covers any repairs needed to correct defective material and workmanship, except those listed below as not covered.

  • Faultless operation of the product during the warranty period, so long as it is operated in accordance with the instructions provided. Port City Mopeds will cover the cost of any parts or repairs needed to restore a moped under warranty to perfect functional condition.

  • Product quality characteristics as specified in the owner's manual.

It will cover the moped for 24 months or 2000 miles, whichever occurs first, from date of purchase to the original purchaser.

The warranty does not cover:

  • Any parts and labor costs incurred in connection with required or recommended maintenance services as outlined in the owner's manual.

  • Normal maintenance services such as carburetor tune-up, replacement filters, lubricants, or gaskets and other such services. Normal wear items after 150 miles such as bulbs, control cables, tubes, tires, brake shoes, contact breaker points, spark plugs, chains, sprockets.

  • Damages or failures resulting from accident, theft, fire, misuse, use of improper or dirty fuels or lubricants, alteration tampering, improper repair, racing, or speed contests.

  • Normal deterioration of appearance due to wear, exposure, or other environmental conditions.

  • Incidental or consequential damages such as loss of use, inconvenience, or commercial loss.

  • Damages or depreciation caused by lack of maintenance, improper storage, substandard fuel quality and consequential damages, misuse, or abuse.

  • Transportation to/from the Port City Mopeds shop. Transportation can be arranged via portsmouthmopeds.com/transport-1 , though the cost of transportation is not covered under warranty

  • Same day service. Though we will make every effort to remedy any problems as quickly as possible, warranty repairs are subject to our normal operating hours and service queue. If possible, warranty repairs will be "bumped ahead" in line, to expedite repair turnaround.

Port City Mopeds does not accept returns on mopeds or scooters. If a product you purchased from us is not meeting your expectations, please contact us so we can make it right!